FAQ

Browse our assortment of gorgeous swimsuits and cover ups available on our website. Add the items you love to your beach bag, then check out with your preferred method of payment.

Yes, you can. You do not need an account to shop at Caribbean Heat Swimwear.

Always wash the bikini after use with plenty of cold water and neutral soap. Never hit the machine or soak it, especially in washing powder, as it may damage the piece by mixing the colors.

– Do not iron or use a dryer, prefer to dry in the shade.

– Avoid using direct contact of the part with suntan lotions, sunscreen or tanning oils, as it may stain the part.

– Do not store the bikini when it is wet or damp to avoid mold.

– Do not use strong products, such as washing powder, bleaches, and other types.

Paypal

– Credit cards: VISA, Mastercard, Diners, American Express and other.

Once the order is shipped you will receive a tracking code to track the location of your order directly through the post office website. The code is available for tracking in the next business day the order is posted.

Return Policy:

We will accept the return or exchange of any bikini that is deemed defective. Simply return it within 14 days and we’ll gladly exchange it or offer a refund for the cost of the bikini. Shipping and handling charges are not refundable.

For a full refund:

Please explain how and where the bikini was defective and if possible provide pictures.

Return the item within 30 days of your purchase. In some cases, this may not be necessary.

Please ensure that (any/all) items arrives with Original labels and tags intact, including the hygienic protector seal.

The ReturnPolicy does not apply to:

Fitting or sizing issues or to items whose tags, labels or seals have been removed.

 Likewise, the return option will become void if the item appears dirty, used, damaged, or laundered.

Upon receipt of the item, we’ll issue a refund for the full purchase price, excluding shipping. For exchanges there are no additional shipping charges. Our goal is to ensure customer satisfaction and confidence in the Caribbean Heat Brand